Specific Hook
Specific Hook
If Specific Hook is selected then the customer gets points for the relevant survey form set by the admin, whenever a user fills a survey form.
Enable Specific Hook
Click on the checkbox if the admin wants to enable a Specific Hook.
- Navigate to the Enable Specific Hook in Specific hook.
- Click on the checkbox.
Select Survey
All the survey forms that are made by the admin in TotalSurvey, will appear in the Select Survey dropdown menu.
- Navigate Select Survey in Specific hook.
- Select the survey from the dropdown menu.
Points
Admin can enter the Points the customer will get whenever they submit a survey.
- Navigate Points in a Specific hook for the selected survey.
Limit
Admin can set Limits for a customer, for getting points every time on a survey.
- Navigate Limit in Specific hook.
Log Template
- Navigate Log Template in a specific hook.
- The Log Template generates automatically.
- Admin can verify it in Log, whenever a customer fills a survey.
Add More
Admin can add more than one survey form by clicking on the Add More button.
- Navigate Add More button in specific hook.
- Click on the Add More button.
Remove
Admin can remove any survey form by clicking on the Remove button.
- Navigate Remove button in specific hook.
- Click on the Remove button.
- A notification alert will appear on the page.
- Click on Ok, to remove
FrontEnd Impact
- When a customer fills the Survey Form and clicks on the submit button.
- A Thank you message will appear.
- The points notification will be shown when myCred Notification is activated.
- If a customer wants to submit another survey form then click on Submit another entry.
- Which will redirect the customer to the survey form.
Admin End
Admin can check, Customers who earned points on submitting the survey form.
- Navigate Dashboard => Points => Logs.
Customer End
Customers can check the earned points on submitting the survey form.
- Navigate Dashboard => Profile => Points History.
